This Privacy Policy explains how Nikshipta Growth LLP trading under the brand name eComOpus(“we”, “our”, “us”), collects, uses, and protects your personal information when you use our software products, platforms, websites, and related services (“Services”). By using our Services, you consent to the terms described in this Privacy Policy. We are committed to safeguarding your privacy and ensuring your personal information is handled responsibly, transparently, and in compliance with applicable laws.
Information We Collect
Personal Information
When you use our Services, we may collect:
- Name, email address, phone number, and other contact details
- Account registration details such as username and password
- Any information you choose to share when communicating with us
Usage Information
We may collect:
- IP address, browser type, device type, and operating system
- Pages visited, time spent, and interaction patterns
- Error reports and diagnostic data for performance improvements
Cookies and Tracking Technologies
We use cookies, pixels, and similar tools to:
- Improve platform functionality and responsiveness
- Analyse usage for optimisation and development
- Personalise your user experience
You can manage or disable cookies via your browser settings, but doing so may affect certain functionalities.
No Financial Information Collected
eComOpus does not process payments or handle any financial transactions. We do not collect, store, or have access to credit card details, banking information, or other payment-related data.
How We Use Your Information
We may use the information we collect for:
- Providing, maintaining, and improving our Services
- Managing user accounts and preferences
- Responding to inquiries, feedback, and support requests
- Analysing usage data to enhance performance and features
- Preventing misuse, fraud, or unauthorised access
- Complying with legal requirements
Sharing Your Information
We may share your information in the following circumstances:
- Service Providers – With trusted third parties for hosting, analytics, and technical support
- Business Partners – With your consent, for integrated service delivery
- Business Transactions – In the event of a merger, acquisition, or asset sale
- Legal Requirements – When required by law, regulation, or to protect rights, safety, and property
We do not sell or rent your personal information to any third party.
Your Rights
Depending on applicable laws in your jurisdiction, you may have the right to:
- Access, update, or delete your personal information
- Restrict or object to certain processing activities
- Withdraw consent for communications at any time
You can exercise these rights by contacting us directly.
GDPR & CCPA Compliance
General Data Protection Regulation (GDPR) – EU & UK Residents
If you are located in the European Union or United Kingdom, you have the following rights under GDPR:
- Right of Access – Request a copy of the personal data we hold about you
- Right to Rectification – Request correction of inaccurate or incomplete data
- Right to Erasure – Request deletion of your personal data when it is no longer needed
- Right to Restrict Processing – Request limitation of processing under certain circumstances
- Right to Data Portability – Receive your data in a structured, commonly used format
- Right to Object – Object to certain types of data processing, including direct marketing
California Consumer Privacy Act (CCPA) – California Residents
If you are a resident of California, you have the following rights under CCPA:
- Right to Know – Request details about the categories and specific pieces of personal information we have collected
- Right to Delete – Request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out of Sale – We do not sell your personal information
- Right to Non-Discrimination – You will not be discriminated against for exercising your privacy rights
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact: contact@proquotient.com.